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Customer Service Desk

Our friendly Customer Service Centre Desk is located near Kmart on Level 1. Whether you need directional assistance, require mobility equipment, or would like help to book a taxi, our staff are at hand to assist your every visit!

The Customer Service desk operates the following hours:
Monday – Friday: 9:00am – 5:30pm
Saturday: 9.00am – 5.00pm
Sunday:  10.00am – 4.00pm

Ph: 07 5556 6600

Motorised Scooter, Wheelchair and Stroller Hire

We have the following available for the convenience of our customers to hire FREE of charge, from the Customer Service Desk:

  • Motorised Scooters
  • Wheelchairs
  • Strollers

Contact our Customer Service staff if you would like to book on (07) 5556 6600.

Visiting with Children

Parents with Pram Parking
The majority of car park entrances at Australia Fair have pram parking available. Just park and stroll right in.

Parents’ Rooms
For your convenience, we have two Parents Rooms situated throughout the centre at Medibank Private (Level One) and Mr Minit (Ground Level). All rooms are fully equipped with microwaves, child and adult toilets, nappy changing areas, televisions, play equipment and lounges.

Breastfeeding Mums
Australia Fair welcomes breastfeeding. Feel free to breastfeed your little one anytime, anywhere in the shopping centre.

Community Notice Board

If you have a Community Notice you would like to be displayed on our Community Notice Board, cards are available from our Centre Management Office. These will then be displayed for a period of up to two weeks. Please note that Centre Management reserves the right to refuse the display of notices at their discretion.